– Return Policy –
Materials cannot be returned without EJP’S written consent. No returns are allowed and no refunds will be made on (i) pipe or (ii) specially fabricated or ordered items. The sole an exclusive remedy for such items alleged to be defective in workmanship or material will be the replacement of the items subject to the manufacturer’s inspection and warranty. All other returned material is subject to a minimum 25% rehandling charge, plus transportation charges. Unless otherwise agreed by the buyer and EJP, all credit for returned material will be applied to future orders, subject to approval by the EJP Credit Department.